Newly Reported Xbox One Power Brick Issues Locking Up Consoles?
First off, this is an issue reported on a forum, but for the most part, NeoGAF is considered a reputable source. On top of that, this user is simply asking for feedback from the community, and nothing more. User Chiggs has reported a loud clicking and/or grinding sound coming from his Xbox One power brick. The issue is reportedly occurring in tandem with his/her console freezing and requiring a reboot.
The gamer has reached out to Microsoft customer service and has been told that they’ll need to ship the brick out and have it test defective prior to a replacement being sent. The process is said to take two weeks or longer.
Based on the short commentary, the bed-ridden Gaffer was hoping to have his mini Christmas miracle to enjoy while he/she dealt with a herniated disc during the holidays. It’s an unfortunate situation to say the least. This issue has yet to be confirmed, and we’ve reached out to the GAF user to see if they can supply a video documenting the issue, but it sounds like they are having trouble staying upright in the first place.
As far as we can tell there’s no troubleshooting method listed on the Xbox One support FAQs. This may very well be an issue affecting a very small number of consoles, or possibly an issue that hasn’t been reported prior to this.
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