A Bulk PSN Change Password Notification Has Been Deployed

Posted Nov 25 2013 by Dylan Zellmer with 9 Comments

PS4 and PS Vita users are reporting that a bulk email is making the rounds prompting a change of PSN password. There’s been no word from Sony as of yet concerning the nature of the reset. It’s completely possible that this is being done as a precaution, but it seems as though the entire community hasn’t received the notifcation. Reports suggest that users are being asked to change passwords on the PS4 and PS Vita platforms themselves.

So my PS4 won’t sign into the PSN and when I go to the store it wants me to change my password. Is this a pete dodd problem or everyone?

— famousmortimer (@atPeteDodd) November 25, 2013

This is either very good news, or possibly very bad news. If only a portion of the PSN community was contacted via email to change their passwords, that could indicate some sort of phishing scam. Being prompted on the device itself means the request is actually coming fom Sony, but to what end?

We’ve reached out to Sony for some clarification on the matter and will update if we receive further info.

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Dylan Zellmer

EIC at iGame Responsibly

Dylan splits time between games journalism, designing video games, and playing them. Outside of his deep involvement in the games industry, he enjoys It’s Always Sunny in Philadelphia, Shameless, A Song of Ice and Fire, fitness, and family.

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Pingback: PSN Password Change Issued By Sony via E-mail | The Vita Lounge
Victor Melendez

I actually received a notice when I went to check my profile on my PS4. Thought something was odd that I didn’t automatically log into my PSN account. Resetting through the playstation requires you two confirm your sign-in email and date of birth. Once you submit, you will receive an email to that account from Sony with a redirect link requesting your new password word twice – - the second as confirmation. The small problem that I had was that I didn’t have access to the email in which I had set up my account under. If you have this same dilemma, you’ll need to contact Sony to have them change the email associated to your account.
- http://igameresponsibly.com/ Dzelly
  
  Great to hear everything worked out on your end. Too bad you had to call Sony, I bet the wait wasn’t short…
Killa-CraZ-Clown

After I updated my password and loved back in I kept getting a Apr message that wouldn’t let me play on line or accessa lot of My profile info. I turned the PS4 off for a while and now it works.
- http://igameresponsibly.com/ Dzelly
  
  Glad to hear it ended up working out!
kreator

Not this all over again?! So the PSN has been hacked again???
Guest

PoS NOTwork hacked again. I’m not surprised as some dude at PS3hax was talking about doing it for quite some time.
- Losyak
  
  Ain’t you clever…
spideynut71

PSN hacked again…