State of Decay Patch Is Causing Additional Issues
State of Decay has enjoyed one of the most successful XBLA product launches in the history of the platform, but it was plagued by numerous technical issues at the time of it’s release. Undead Labs have created a patch to address some of the bugs/glitches players have ran into, but it seems the patch is causing additional problems, and not completely addressing the initial concerns that spurred the first title update.
State of Decay is hugely successful with many of it’s goals, but a myriad of technical issues bogged down it’s enormous potential. Here’s what Undead Labs’ Jeff Strain had to say about the situation,
Hi fellow survivors. Here’s the deal:
Almost as soon as the update went live on Friday night, we started seeing reports the infestation bug (“Too many infestations!”, even if the infestations were on the other side of the world), at least, was not fixed. DJ (our QA director) and Sanya immediately started gathering reports, and the entire Undead Labs team started investigating.
The issue was somewhat confused by many people reporting improvements to the infestation issue. However, reports started coming in that other bugs we had verified internally as fixed were apparently not fixed on the live version of the game. It began to look as though the people reporting improvements simply had good luck, not a fixed game.
I called Sanya at 2:30 PM PDT (5:30 PM EDT/10:30 PM GMT) on Sunday to let her know we had determined beyond a doubt the update was being downloaded, but not applied.
First, I want to apologize. This is not acceptable, and you deserve better than this.
Second, we’re on the phone with our publisher right now getting everyone mobilized. There’s nothing we can do at UL to fix this problem. Once the update has been handed off, the process of getting it to you is something only the Xbox people can handle. So, we’re calling in the troops to get going on solving this problem immediately.
Third, although we can’t directly fix the problem, you are OUR players, and we’d like you to know we’re exploring ways to express our appreciation for your patience.
In the meantime, see “first.”
I wanted to let you know what was going on as soon as we had it nailed down. We don’t have an ETA on a solution (see “second”). Stay tuned for more information as we get it.
Thanks to all of you who’ve been reporting issues and working with us in various threads this weekend. The information you provided was invaluable as we worked to track this down.
This type of humility is pretty much non existent within the gaming industry, and Undead Labs deserves a tip of the hat for their honesty. It’s unfortunate their patch isn’t being properly applied to the game, as fixes to technical issues would most likely propel State of Decay into the stratosphere. We’ll keep you up to date on any news we hear regarding a fix.
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